FAQs

 
How long will it take for my order to arrive? 

All orders placed on the Sky High Farm Workwear website ship out of Ancramdale, New York. Our fulfillment center currently operates from Monday to Friday, excluding national holidays. 
Sky High Farm Workwear ships all of its packages with UPS. All shipping costs are calculated at check-out, based on your shipping address. 

Please see below for the shipping services we currently offer:
  • UPS Ground
  • UPS Standard
  • UPS 2nd Day Air
  • UPS 3 Day Select
Select shipping options are not available to all shipping addresses.
For the most accurate shipping rates and times, please enter your shipping address in the check-out cart.
 
Please allow up to 48 hours for processing time, in addition to estimated shipping times.

If you’re shipping address is in New York, we recommend selecting UPS Ground as it delivers the fastest!

* Shipping times are measured in business days. Business days are Monday through Friday (excluding holidays). Orders placed on weekends or holidays will ship out on the next business day.
 
While our team works hard to get your order to you as swiftly and safely as possible, we are still a small team! Please allow up to 48 hours for your order to be processed, including express or overnight shipments.
 

Can I cancel or edit an order I placed?

Once an order has been placed it cannot be edited. You may request to cancel your order but please note that order cancellations are not guaranteed and depend if they have entered the packing or shipment phases. Customers can request an order cancellation by contacting us at farmstand@skyhighfarmworkwear.com .

If your cancelation is successful, a refund will be issued in the original form of payment within 3 - 5 business days. If you do not see a payment reversal on your statement within 5 business days, please contact customer service. *During high volume order days, order cancelations may not be possible.

Address updates can be requested but are not guaranteed. We strongly suggest double checking information before submitting your order.

How do I know the item will fit me? OR How does the item fit?

In order to help find the best fit, the sizing measurements are available on every product page in our product descriptions.